what is brindle pet supplies?

Brindle Pet Supplies is a locally owned and independently operated pet supplies retailer based in Red Deer, Alberta. We cater to cats, dogs and their beloved humans. Our online store, automatic deliveries and familiar brands make it simple and convenient to care for your pets. Order your products online, set your delivery frequency and let us fetch it for you! Online shopping not your thing? No worries! Visit us in-person at our Red Deer location.

how does it work?

Browse through our online store from the comfort of your home and select your pets’ favourite products. Once you’ve decided on the perfect mix, add the items to your cart. In your cart, you’ll be prompted to set your delivery frequency. Here’s where you can decide on a delivery frequency that works for your pets’ unique feeding habits. Choose one-time or set up recurring deliveries from every 2 to 8 weeks. After setting your delivery frequency and checking your order over, proceed to checkout. Place your order, sit back, relax and let us fetch it for you. No more last-minute dashes to the store! Your order will be delivered securely to the address provided. Future deliveries will be auto-shipped based on the schedule set by you.

how do i get started?

Visit the Shop page! Or, create an account to enjoy even more Brindle Benefits.

what are the benefits of creating an account?

When you create an account you get to enjoy even more membership benefits, as part of our loyalty program!

  • Free birthday box delivered right to your doorstep on your pet’s special day
  • A unique referral code to share with friends and family to receive $15 off your next order
  • Exclusive member deals and pricing
  • Extra goodies included in every in-person or online order
  • Recurring, auto-ship deliveries

how does the referral program work?

Invite your friends to join our pack! Find your unique referral code in your Brindle account under the Referrals tab. Click the “Share to Facebook” button to view your code. For every friend that signs up, places an order and enters your referral code at checkout, they’ll receive 15% off their first order. As a valued member of our Brindle pack, you’ll also receive $15 off your next scheduled delivery! The referral credit will be automatically applied to your account.

do you work with local shelters?

We’re animal lovers at our core and have a driving passion for making a difference in our local community. We’re committed to creating a better world for all animals by supporting local shelters and charities with the same unconditional compassion and determination we’ve learned from our own pups. Brindle Pet Supplies donates 5% of all profits to local shelters and charities. If you have a suggested shelter for our next donation, let us know!

Want to get involved? Check out the Donate page to see how you can make a difference.

what products do you carry?

We carry food, treats, waste products, beds, toys and so much more! Check out our selection on our Shop page. If you can’t find what you’re looking for, let us know! We’d be happy to get the products in for you or suggest similar alternatives.

what brands do you carry?

View our full range of products and brands, here. If you can’t find what you’re looking for, let us know! We’d be happy to source the brand for you or suggest similar alternatives.

how often will my food be delivered?

It’s up to you! Set your delivery frequency on the Cart page and decide on a schedule that works for your pets. Choose a one-time delivery, or set a recurring schedule from every two weeks up to every eight weeks.

is there a delivery fee?

Shipping and delivery fees vary by location. Please visit our Shipping and Deliveries page for further details.

will my price change without notice?

Prices on products may increase, however you will always be notified if this affects your order. If the price change happens within 48 hours of your delivery, you will be charged the original price. If the price change occurs outside of the 48 hour window, orders will be charged at the increased price, unless you change or cancel future deliveries. If no action (change or cancel order) is taken, this will be considered acceptance of the price increase. Brindle Pet Supplies will not debit your credit card at any time to adjust your billing if there is a price change after the product(s) has been paid for. You will not be notified of reductions in price, however, you will receive the lower price on future scheduled deliveries.

how do i know when my order will be delivered?

Shipping and delivery times vary by location. Please visit our Shipping and Deliveries page for further details.

what if my delivery arrives damaged or my pet doesn’t like it?

No worries! We want you and your pets to be completely satisfied with your purchase. Contact us if your product arrived damaged or your pet is less than impressed. We’re happy to replace products or help find something more suitable for your pet. Please visit our Returns and Exchanges page for further details.

*Brindle Pets must be notified within 24 hours of delivery if the product arrived damaged.
*No more than 30% of the product can be consumed to qualify.

what is your return policy?

Please visit our Returns and Exchanges page for details.

where do you deliver to?

You can now order from Brindle Pet Supplies from anywhere in Canada! Please visit our Shipping and Deliveries page for further details on shipping rates and estimated delivery times.

still have questions?